While we cannot guarantee absolute perfection in every product, we can assure you of impeccable after-sales service. Should your items sustain damage during transportation or exhibit quality issues, rest assured, there's no need to worry. Simply reach out to our online support or contact our dedicated after-sales service teams at info@vakkerlight.com or info@vakkerlighting.com. Alternatively, you can fill out the form below, and we'll promptly get back to you.

Expect a response within 12 hours, accompanied by a comprehensive negotiation plan tailored to your satisfaction. Our customer-centric approach includes a 30-day return policy. If you encounter any issues within 60 days of receiving your package, we fully support return and exchange options. Your contentment is our priority.