What payment methods do you accept?
We accept American Express, Mastercard, VISA, PayPal, and Google/Apple Pay for payments on the website.
We recommend that you choose Paypal payment, Paypal buyer protection policy, how to use Paypal for payment, you can click Paypal.com
Our credit card processor is 2checkout. 2checkout has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
MONEY BACK GUARANTEE
We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
Your purchase is protected if:
- The item was purchased on our platform.
- The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
- Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
- Your item is returned to the seller due to customs duties (customs clearance/taxes are not included).
- Contact Us firstname.lastname@example.org.Discuss the issue and see possible solutions.
- Apply for Refund.If you can't come to an amicable agreement after contacting us, Return the package and request a refund
- Get Money Back in 15 Days.Most cases, we will refund your money in 15 days
100% SATISFACTION GUARANTEED, OR YOUR MONEY BACK
- We started Warmly with a simple idea: cozy, gorgeous decor at up to 80% off retail prices.
- Our secret: we ship directly from the top factories on the planet, and pass the Savings on to you.
- The downside: you have to wait longer for shipping (usually between 15-25 days). The upside: incredible savings, and incredible, quality-assured items backed by our famous 100% money-back guarantee.
- If that sounds amazing to you, you're not alone. Our quick growth has been incredibly exciting, and we're so grateful to each and every one of you!
THE WARMLY PROMISE
100% Money-back guaranteed: love your items, or return them for a full refund.
Free and easy returns (so there's no risk in buying)
Free worldwide shipping on nearly all orders, with no minimums whatsoever.
Don't like something you bought? Tell us about it, and we'll be happy to issue a fullrefund.