Contact Us

While we strive for the highest quality in every product, we understand that occasional issues may arise. If your items are damaged during shipping or show any defects, we're here to help. You can easily reach out to our online support team or contact our dedicated after-sales service at info@vakkerlight.com or info@vakkerlighting.com. Alternatively, complete the form below, and we’ll respond within 12 hours with a tailored solution to address your concerns. Our commitment to your satisfaction includes a 60-day return policy. If you experience any issues within 60 days of receiving your order, we offer full support for returns or exchanges. Your happiness is our priority, and we’re here to ensure you have a smooth and positive experience.

How to Reach Us

  • Email: For inquiries or order assistance, contact us at support@vakkerlight.com. We reply within 24 hours.
  • Phone: Call us at +1 636-486-6668 (Mon-Sun, 9 AM - 10 PM EST) for quick support.
  • Live Chat: Chat with us instantly on our website during business hours.

Showroom Visits

Explore our 10,000 square foot showroom featuring a variety of lighting styles and setups in real-life settings. See how our designs can transform any space, from modern to classic.

Visits are by appointment only. Contact us to schedule a personalized tour and experience Vakkerlight’s quality firsthand!

Our Promise to You

With over 10 years of experience and a team of 100+ professionals, Vakkerlight is dedicated to delivering premium lighting solutions and exceptional customer care. We take pride in offering a seamless experience from consultation to delivery. Whether you’re designing for your home, office, or commercial space, we’re here to ensure your project is a success.

Services we provide

Order Inquiries & Tracking

Already placed an order and need to check the status? Visit our Order Tracking Page to track your order, or contact us with your order number, and we’ll provide an update promptly.

Returns & Exchanges

We offer a hassle-free return and exchange policy. If you need assistance with a return, visit our Returns & Exchanges Page for step-by-step instructions, or contact us directly for personalized support.

Corporate & Wholesale Inquiries

Looking to collaborate or purchase in bulk? We offer tailored solutions for corporate, wholesale, and commercial lighting projects. Contact our dedicated team for special rates and custom solutions.
📧 Corporate Inquiries: info@vakkerlight.com

We're Here to Help

At Vakkerlight, we’re committed to providing excellent customer service and support. Whether you have questions about our products, need help with an order, or want to inquire about custom designs, our team is here to assist.

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